Privacy policy

Privacy Policy

Last updated: July 16, 2026

MahjongVibe ("we", "us", or "our") operates the website https://mahjongvibe.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with our services.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our Site, place an order, or contact us, we may collect the following information:

Personal Information

We may collect:

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (if provided)
  • Payment information processed through secure third-party payment providers

We collect this information when you:

  • Create an account
  • Place an order
  • Contact customer support
  • Subscribe to marketing communications

2. Automatically Collected Information

When you browse our Site, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Time spent on our website
  • Referring website information

This information helps us improve our website performance, security, and customer experience.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience.

Cookies allow us to:

  • Remember your preferences
  • Understand how customers use our website
  • Improve website functionality
  • Provide relevant marketing and advertising

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

4. How We Use Your Information

We may use your personal information for the following purposes:

  • Processing and fulfilling your orders
  • Providing shipping updates and order notifications
  • Responding to customer inquiries
  • Improving our products and services
  • Preventing fraud and maintaining website security
  • Sending marketing communications when you have provided consent
  • Analyzing website traffic and customer behavior

5. Payment Information

All payments are processed securely through third-party payment providers.

MahjongVibe does not store your complete credit card information.

Payment providers may collect and process your payment information according to their own privacy policies.

6. Sharing Your Information

We may share your information with trusted service providers that help us operate our business, including:

  • Shopify (our e-commerce platform)
  • Payment processors
  • Shipping and logistics providers
  • Website analytics providers
  • Marketing and advertising partners

These service providers only receive information necessary to provide their services.

We do not sell, rent, or trade your personal information to third parties.

7. International Data Transfers

Because MahjongVibe operates internationally, your information may be processed or stored in countries other than your country of residence.

We take reasonable measures to protect your personal information and ensure it is handled securely.

8. Data Retention

We keep your personal information only for as long as necessary to:

  • Complete transactions
  • Provide customer service
  • Meet legal and accounting requirements
  • Resolve disputes

When information is no longer needed, we take reasonable steps to delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Requesting access to your personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of your information
  • Opting out of marketing communications

To make a privacy request, please contact us using the information below.

10. Marketing Communications

If you subscribe to our marketing emails, we may send you information about:

  • New products
  • Promotions
  • Special offers
  • Updates from MahjongVibe

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

11. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove the information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

The updated version will be posted on this page with the revised "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

MahjongVibe

Email: hello@mahjongvibe.com

Website: https://mahjongvibe.com